CONSULTING SERVICES

When you’re bringing in something new, you don’t want to wait forever to start getting value out of it. And you certainly don’t want to only onboard it halfway. 

We’ll help you clearly define and communicate the problem you’re trying to solve, anticipate the obstacles, and then draw the map for getting there.  

Beyond just getting the product operational, we can help design and implement the processes that enable you to integrate it with your ecosystem and maximize your return on investment. 

Standing up a new program can be a daunting task. You need to understand the program’s objectives, scope, requirements, roles, responsibilities, and expected outcomes. You may need to plan and execute sub-projects to establish and enable new processes, procedures, and integrations. You'll almost certainly have stakeholders to manage and org change activity to support enterprise adoption. 

We take the guesswork out of the program design and implementation process, providing you with a solid foundation to build upon. 

Bringing on a new vendor or partner can be challenging, particularly if your organization doesn’t have dedicated resources for procurement. 

We plan, organize, and facilitate the RFP process, vendor selection, contracting, onboarding, and implementation. 

We know what helps things go right, and we know what leads to things going wrong. We will help you avoid the pitfalls that can sour relationships and delay success, making sure you get the service you need and the outcomes you expect. 

They say that change is the only constant, and that may never have been truer than today. 

Between regulations, standards, and contractual obligations, compliance can be a tricky topic with a multitude of complexities and implications. 

It is important to understand what controls you have in place, how to collect evidence of compliance, and how to interact with the auditor. We can help you plan and prepare for your next audit or examination, and provide support for your team throughout the process. 

It can be hard to know where to go next if you don’t know where you are now. 

Our assessment will document what is currently in place and how mature it is, identify process or technology gaps, and provide recommendations on next steps. You will receive a written, consumable evaluation aligned with industry leading maturity assessment models. 

If it feels like your words have been falling on deaf ears, let us add independent, objective strength to your voice. 

Over 90% of organizations say that integrating agile practices is a strategic priority. Unfortunately, agile wasn't really designed for service and support groups, and sometimes it can feel like forcing a square peg in a round hole. This can leave your team feeling frustrated and keep you from meeting deadlines and executing on your priorities. 

We will help your team understand and adopt core agile practices in a way that makes sense for you, making it easier to coordinate work, stay on schedule, and support your business partners.